Number not registered problem

by mobi2weet Admin 15. December 2009 10:43

Some of our users have been facing the problem of receiving a message "Number not registered. Please go to the mobi2weet.com and register your number". Here we'll explain why this happens. There can be several reasons for this, as follows:

1. When a user is not registered with our application and he/she sends a status message to mobi2weet. As we have two services, twitter and facebook.. some users are registered with twitter and some with facebook, and ofcourse some users enjoy the facility of both Cool

Now the problem you guys were facing was that being registered to facebook only, some of you were sending status msgs that exceeded the status char limit (160 chars). A message exceeding 160 chars, as we all know, is broken into 2 or more msgs by the service providers. One message contained the 'fb' keyword whereas the other didn't, thus being processed as a twitter status message. As a result, users who were not registered to twitter were getting the message of not being registered. 

Anyhow, no worries now :) We've added a twitter keyword 'Tw' and only messages with this keyword will be processed for twitter status messages from now on. 

2. If a user is registered and has mistakenly provided the wrong number to our system. (in this case the pin code has been sent to the wrong number and registration is not completed), so be careful when you provide your mobile number at the time of registration. The number should preferably be in the format 0333XXXXXXX (e.g 03218765432)

3. Some users remove our facebook application from their facebook account. In this case our application is not able to perform any operation regarding facebook. Users who have removed the application earlier and try to use mobi2weet later will get the message "You are not using facebook services yet, please go to mobi2weet.com and click register with facebook).

The simple solution for this is to register from the website again. 

For more information on twitter registration, read http://blog.mobi2weet.com/post/2009/12/15/Beginners-Guide-.aspx 

 

Tags:

Registration